Tips and Techniques to Manage Difficult People

Feedback Has To Be Genuine

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Sometimes on a seminar, I ask the group – ‘Who likes receiving compliments?’coaching2

Often only a minority will put up their hand. I then ask them – ‘Who likes receiving a genuine compliment?’

This time almost everyone puts up their hand. People often feel that a compliment isn’t really meant and they sometimes feel a bit patronised. That’s why it’s important that your affirming feedback is genuine and it sounds genuine. Don’t say it if you don’t mean it!

Affirming feedback is worth a fortune to you in terms of motivating your team and achieving your outcomes.

Sam Walton the founder of Wal-Mart once said – ‘Nothing Else can substitute for a few well chosen, well timed, sincere words of praise. They’re absolutely free and worth a fortune.’

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Posted in: Leadership, Management, Motivation

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