Tips and Techniques to Manage Difficult People

The Doc

 

Hiring a speaker is a huge responsibility. You need an expert, with an appropriate message and one who will inspire your audience.

An expert who knows how to make your business more successful. He will make the message simple and will tailor his “speech” to your specific needs.

Alan Fairweather, The Motivation Doctor, is an International Speaker, successful Author and Sales Growth 599598_501835366551056_1549062247_nExpert.

For the past twenty-two years, he’s been developing the talents of Managers, Sales and Customer Service people, and turning them into consistent top performers.

He delivers seminars and learning events worldwide to people working in:

Banks, Retail Stores, Hotels, Real Estate, Telecommunications, Insurance, Call Centres, Beer Wine and Soft Drinks, Electrical Appliances, Semiconductors, Pharmaceuticals and Engineering.

He spent 23 years in Sales and Management.

He is inspirational and entertaining, and you will find him in the UK, US, Iran, Canada,  Singapore, Indonesia, Vietnam, Hong Kong, Malaysia, and the Philippines.

Areas of Expertise

Alan did the job of a manager – and did it effectively for fifteen years. He knows the real challenges that managers and team leaders face every day with their people.

He’s used the “3 Secrets of Motivation” he speaks about in his seminars, they worked for him and they will work for managers in any organisation.

Alan held positions such as Sales Engineer, Regional Manager, Training Manager and General Sales Manager. A total of twenty-three years was spent in sales and management.

Alan’s strengths as a Speaker and Seminar Leader lie in his depth of knowledge across business sectors coupled with energy, enthusiasm and sensitivity to participant needs. He is also conscious of the need to satisfy the client organisation’s business objectives.

Background

After training as an engineer with Barr and Stroud Alan moved into a sales career with Russell Hobbs, Eutectic Welding, Loctite UK, Holt lloyd George Boyd, and Carlsberg Tetley.

Alan held positions such as Sales Engineer, Regional Manager, Training Manager, and General Sales Manager. A total of twenty-seven years was spent in sales and management.

Alan believes passionately in the need for personal communication skills training whether to deal with a customer, colleague or member of staff. There is normally insufficient focus on these skills as there is a general belief that product knowledge, business skills and an adherence to policies and procedures will produce business success.

He believes that it has become increasingly important for organisations to improve interactions with their internal and external customers so ensuring a competitive advantage.

Developing skills in Management, Leadership and Motivation requires a change in mindset. This is more likely to occur successfully when participants are relaxed, non-threatened and enjoy the event. Alan makes sure this happens.

 

Keynote Speeches

Daily Record and Sunday Mail Sales Conference (Trinity Mirror)

The Builders Merchants Federation Annual Conference (Three occasions)

Spiers Gumley Property Management (Two occasions)

Hospitality Industry Trust (Lunch)

Scottish Motor Trade Association (Annual Dinner)

Midlothian Enterprise Trust (Annual Conference)

Surrey Libraries (Staff Development Day)

And many more.

Training Workshops

Alliance & Leicester (Management and Customer Service)

Giro Bank (Management and Customer Service)

British Telecom (Management and Customer Service)

Tyco Healthcare (Sales)

Sykes Europe (Management Training)

Sky TV (Team Leadership)

Scotch Whisky Experience (Management Training)

And many others

Seminars and Workshops in Singapore, Indonesia, Vietnam and the Philippines

Phillips Electronics

Epson Singapore

Prudential Life insurance

Lippo Bank

Permata Bank

Bank Mandiri

Surabaya Stock Exchange

Windsor Plaza Hotel

Deutsche Bank

Solvay Asia Pacific

Siemens Philippines

Other Credentials

Diploma in Management – Open University Business School

Diploma in Psychotherapy and Hypnotherapy – Centre School

Alan is a regular article contributor to several publications including the Straits Times in Singapore

His Books:

How to be a Motivational Manager’all books

‘How to Manage Difficult People’

‘How to Make Sales When You Don’t Like Selling’

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